Privacy Policy

At RB Oil Mills, we take your privacy seriously. This Privacy Policy explains what data we collect, why we collect it, and how we use and protect it when you visit rboilmills.com or place an order with us.

We are committed to compliance with applicable data protection laws including the General Data Protection Regulation (GDPR) for users in the European Union and the California Consumer Privacy Act (CCPA) for users in California, USA, in addition to applicable Indian privacy laws.

We collect the following types of information when you use our site or make a purchase:

• Personal identification information (name, email address, phone number)
• Billing and shipping address
• Payment information (processed securely via Razorpay — we do not store your card or UPI details)
• Browser and device information (via cookies and analytics tools)
• Purchase history and browsing behaviour on our site

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our website and product offerings
• Send promotional emails (only with your consent)
• Serve personalised advertisements through platforms such as Google Ads and Meta Ads, based on your browsing behaviour and purchase history (only where permitted and with appropriate consent)
• Comply with legal obligations under applicable Indian law

We do not sell or rent your personal data. We may share your information with trusted third parties only as necessary to operate our business, including:

• Shipping carriers (to deliver your order)
• Razorpay (to handle payment transactions securely)
• Analytics providers (e.g., Google Analytics)
• Marketing platforms (e.g., Google Ads, Meta Ads, email marketing providers, with your consent)

These third parties are contractually obligated to keep your data confidential and use it only for the purposes we specify.

We use cookies to enhance your browsing experience, analyse site traffic, and support personalised advertising. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

We retain your personal data for as long as necessary to fulfil orders and comply with legal requirements under applicable Indian law. You may request deletion of your data at any time by contacting us.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Opt out of personalised advertising at any time

GDPR (EU users): If you are located in the European Union, you have additional rights under the General Data Protection Regulation, including the right to data portability and the right to lodge a complaint with your local supervisory authority.

CCPA (California users): If you are a California resident, you have the right under the California Consumer Privacy Act to know what personal data we collect, to request deletion, and to opt out of the sale of your personal data. We do not sell personal data.

To exercise any of these rights, contact us at [email protected].

We implement industry-standard security measures to protect your personal data. Payment transactions are handled by Razorpay, which is PCI-DSS compliant. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our site after such changes constitutes your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy, please contact us:

• Phone: (+91) 95666 28399
• Email: [email protected]
• Website: https://rboilmills.com
• Address: SF No. 186/3, Kulathupudhur, Andipalayam, Tiruppur – 641687, Tirupur, Tamil Nadu – 641687